Terms of Use
<<URL>> website / portal (hereinafter may be referred as website or site or web pages) is owned and maintained by Volkswagen Group Sales India Private Limited (hereinafter “VWGSIPL”, “Us” or “We”), a private limited company incorporated under Indian Companies Act. The website is made available for benefit of Authorized Dealer Network. Only the authorized personnel from Dealer network are permitted to access this website.
1) General
By using the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions please do not use the site or download materials from the site. The User of the website will be hereinafter referred as ‘User’ or ‘you’)
2) Non liability
VWGSIPL takes great care in compiling the contents of this website and makes sure that webpages get updated on a regular basis. Information hosted on the website is subject to change without any prior notice. When we refer to web pages of third parties (links), VWGSIPL does not take any responsibility for the contents of the linked pages. Diverging regulations can therefore be applicable to the services of third parties, in particular with regard to data protection.
3) Registration
a. By accessing or using the website, you represent and warrant that you are a resident of India and at least 18 years old.
b. You are responsible for keeping your information and passwords up to date and confidential.
c. You may be required to provide your personally identifiable information, such as your name, address, phone number or email address ("Personal Information"). Please see our Privacy Policy for more information on how we protect your Personal Information.
d. We shall have no liability associated with or arising from your failure to maintain accurate Personal Information in connection with your Account, including, but not limited to, your failure to receive critical information from VWGSIPL and/or the website.
e. If you opt-in to receive information from VWGSIPL, you agree to provide true, accurate and complete information about yourself as prompted by the online or mobile forms. You may also have the opportunity to register for an account on the website ("Account") to access and use certain features of the website, including certain applications offered by VWGSIPL and certain specially-tailored products and services. If we have reasonable grounds (as determined by us in our sole discretion) to suspect that the Personal Information you provide for opt-in or registration purposes is untrue, inaccurate or incomplete, we have the right to refuse, with or without notice, any and all current or future requests you make through the website and/or to suspend or terminate your Account.
f. Your selection and use of an Account username and password, and any other information required for security access and authentication purposes, are subject to these Terms. You agree not to share your username, password and any security-related information with anyone. You are responsible for all use of your Account and for ensuring that access to and use of your Account comply fully with these Terms. You acknowledge and agree that any use of your Account through your username, password and security information shall be deemed to be your actions which we may rely upon. You are solely responsible for protecting the confidentiality and security of your Account.
g. You are solely responsible for the confidentiality and use of and access to VWGSIPL Content on this website, using your username and/or password. You agree to immediately notify The VWGSIPL if you become aware of the loss, theft or unauthorised use of any password, User ID or e-mail address or of any VWGSIPL Content. You will provide us with accurate, complete registration information and any changes to such information. For the purpose of confirming your compliance with these Terms, VWGSIPL reserves the right to monitor and record activity on the website access to its contents.
h. Don’t share your log-in details or password with any other person. You may not share or transfer your log-in details. VWGSIPL does not allow multiple users (networked or otherwise) to access the site through a single name and password and may cancel or suspend your access to the site, if you do this, or breach any of these Terms without further obligation to you.
4) Confidentiality
i. All the contents of this website are strictly confidential and shall remain the sole property of VWGSIPL, unless specifically provided for.
j. User shall at all time respect the confidentiality of information and data furnished by VWGSIPL on this website and shall use the same for any purpose whatsoever other than for the purposes it is intended for, nor disclose the same to any third party unless authorized by VWGSIPL.
k. The User shall neither copy any information / property nor shall they carry with them any of the aforesaid in any form or manner whatsoever nor use the same subsequently.
l. The User shall take reasonable precautions (being at least as stringent as for its own confidential information, but in any event not less than a reasonable degree of care) to maintain the confidentiality of and to prevent the unauthorized disclosure or use of the confidential information of the information provided on this website.
5) User-Created Contents / Chats / Communications
a. User is solely responsible for all content you post / communicate on the website.
b. The website may include comments capability, bulletin boards, discussion groups and other features (Hereinafter collectively “Forum”) that allow communication with VWGSIPL or the User’s inter-se. VWGSIPL reserves the right (which it may exercise at its sole discretion without notice) to delete, move or edit the Contents / Chats / Communications (hereinafter collectively “Messages”) and to terminate your access to and use of the website.
c. User is solely responsible for the content of your Messages. You must comply with any rules posted by VWGSIPL in this regards from time to time. You shall not:
· Post, link to or otherwise publish any Messages containing material that is obscene, racist, homophobic or sexist or that contains any form of hate speech;
· Post, link to or otherwise publish any Messages that infringe copyright;
· Post, link to or otherwise publish any Messages that are illegal, libellous, defamatory or may prejudice ongoing legal proceedings or breach a court injunction or other order;
· Post, link to or otherwise publish any Messages that are abusive, threatening or make any form of personal attack on another User or an employee of VWGSIPL;
· Post Messages in any language other than English;
· Post the same Message, or a very similar Message, repeatedly;
· Post or otherwise publish any Messages unrelated to the Forum or the Forum's topic;
· Impersonate any person or entity or misrepresent any affiliation with any person or entity;
· Post or transmit any Messages that contain software viruses, files or code designed to interrupt, destroy or limit the functionality of the website or any computer software or equipment, or any other harmful component;
· Collect or store other Users' personal data; and/or
· Restrict or inhibit any other User from using the website.
d. By submitting Messages to website you agree to indemnify and hold harmless VWGSIPL from all claims, costs and expenses (including legal expenses) arising out of any Messages posted or published by you that are in breach of this section or the Terms and Conditions of the website.
e. VWGSIPL cannot guarantee the accuracy, integrity or quality of any Messages. Some Users may breach these terms and post Messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Forum.
f. By submitting a Message to a Forum you are granting VWGSIPL a perpetual, irrevocable, royalty free non-exclusive licence to reproduce, modify, translate, make available, distribute and sub-license the Message in whole or in part, and in any form. This may include personal information such as your User or pen name and your expressions of opinion. VWGSIPL reserves the right to contact you by e-mail about your use of the Forums. It is not possible for VWGSIPL to fully and effectively monitor Messages infringement of third-party rights. If you believe that any content infringes your legal rights, you should notify VWGSIPL immediately.
Legal Notice / Disclaimer
1) Privacy Statement
a. VWGSIPL will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the applicable laws and regulations. VWGSIPL will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of User/s or other Persons. VWGSIPL will take due care in the collection and storage of any sensitive data.
b. We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings.
2) Intellectual Property Rights
a. This website is published by VWGSIPL and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All website design, text, graphics, the typographical arrangement thereof, and all other material on this website is copyright of VWGSIPL, its Group Companies / Affiliates or their service and technology providers.
b. All texts, pictures and other works published on the web pages are subject to the copyright / trademarks of VWGSIPL or its group Companies, if not otherwise indicated. Any duplication, distribution, storage, communication, broadcast and reproduction or transmission of the contents without written approval from VWGSIPL is prohibited.
c. The trademarks, logos and service marks shown on this website, unless otherwise specified, are the trademarks of respective Group entities. No rights are hereby granted to use any of them in any manner whatsoever.
d. Any infringement of these rights will result in appropriate legal action being taken against you.
3) Disclaimer and Liability
a. All express warranties, representations, conditions of any kind or other terms implied by statute or law with respect to this website or the information, content, materials or products included on this website are hereby expressly excluded to the fullest extent permitted by law.
b. VWGSIPL shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of VWGSIPL, its employees or agents, which arise out of or in connection with the use of this website or the information, content materials or products included on this website.
c. The Content contained in this website, including text, graphics, links or other terms are provided on an “as is”, “as available” basis. VWGSIPL does not accept any responsibility or liability for access to or material on, any website that is linked from or to this website.
d. In the event of any conflict between the Terms and Condition of specific products and service and this disclaimer, the Terms and Conditions specific to such product and service shall prevail.
e. The Content on this website should not be regarded as an offer, solicitation, invitation, advice or recommendation to buy or sell products / schemes of VWGSIPL, its subsidiary companies or any of its affiliates.
f. The website and the Service are directed solely to the Authorised Dealerships and it’s Authorised Personnel in India. No person other than the persons mentioned above is permitted to access this website.
g. No information on this site shall constitute an invitation to invest in VWGSIPL or any of its affiliates. Neither VWGSIPL, nor their or their affiliates' officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it, including, without limitation, any loss of profit, indirect, incidental or consequential loss.
h. Products and Services are available only at the discretion of VWGSIPL, subject to the individual terms and conditions of products and services (if any) on which they are offered and such products and services may be withdrawn or amended at any time without notice. The full range of products or services may not be available in all locations.
4) Misuse Statement
VWGSIPL reserves the right to prevent your usage of this site if you misuse the contents contained within this website or violate any terms and conditions, in any manner. VWGSIPL is the final arbiter as to what shall constitute misuse and its decision will be final.
5) Governing Law
This website is for use by persons located and resident within the Union of India, accordingly, these terms and conditions or any claim shall be subject to Indian Laws and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the courts in Mumbai.
6) Amendments
VWGSIPL reserves the right to change the information provided on or via this website, including the terms of this disclaimer, at any time and without notice. It is recommended that you review the information provided on or via this website, including the terms of this disclaimer, periodically for changes. VWGSIPL shall not be held responsible for all or any actions that may subsequently result in any loss, damage and or liability on account of such change in the information on this website.
7) Miscellaneous
a. No reproduction of any part of the site may be used, sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including postings to any other site. VWGSIPL reserves all other rights.
b. No employment or business guarantee or assurances are provided under this website and VWGSIPL expressly denies any liabilities on such matters.
c. Indemnification
You agree to defend, indemnify, and hold harmless VWGSIPL, its officers, directors, employees, agents, affiliates and strategic partners from and against any third party claims, actions or demands, arising or resulting from your use of the website or your breach of the terms or confidentiality requirements contained herein. VWGSIPL shall provide notice to you promptly of any such claim, suit or proceeding and reasonably assist you, at your expense, in defending any such claim, suit or proceeding.
d. Please proceed only if you accept all the conditions enumerated herein above, out of your free will and consent.
Privacy Policy
1) Data collection and storage at VWGSIPL:
VWGSIPL its affiliates and partners may store any data required for providing you the necessary information and support for the use of this website.
2) Data transmission between VWGSIPL, Group Companies-Affiliates and Partners.
To ensure that VWGSIPL, Group Companies and Affiliates, and VWGSIPL Partners have an up-to-date record and so that such records can be amended where appropriate, any data collected will be exchanged between these entities.
3) Use of data by VWGSIPL:
a. Rendering services:
VWGSIPL will use the User data to provide required information properly and quickly for any products and services hosted on this website.
b. Customer care:
Customer data will also be used by VWGSIPL or its Affiliates to ensure that you receive comprehensive customer care. The data may be used by VWGSIPL or its Affiliates the service providers acting on VWGSIPL's behalf so as to conduct customer surveys.
c. Customer information tailored exactly to your needs:
By accessing the website you are providing your consent to customer information tailored exactly to your individual needs – if applicable together with other personal data given by you to VWGSIPL or its affiliates and will be pooled and stored in a database, where your data will be automatically evaluated in order to compare the resultant personal customer profile with individual product and service offerings.
d. No forwarding of data beyond the scope defined above:
Your personal data will not be transmitted unless covered by any of the instances mentioned above.
4) Information on Data Protection
For VWGSIPL, the protection of personal data is of utmost importance. We would therefore like to inform you how we protect your privacy when you give your personal data to us.
It goes without saying that we shall comply with data protection regulations, but in addition, in giving you the following information, we would like to commit ourselves to using your data in a responsible way, making sure that your privacy is protected at any time. We want you to feel good and safe when visiting our web pages.
5) General information
If you visit these web pages of VWGSIPL, information of general nature is collected automatically. This information includes, for example, such things as the kind of web browser, the operating system which is used, or the domain names of your internet service providers. Exclusively such information is collected which does not allow any conclusions as to your identity. Besides, these data are also generated when visiting any other web page on the internet, i. e. this is not a function specific of VWGSIPL internet pages. This kind of information is collected exclusively in an anonymized way and interpreted by us for statistical purposes. The better we understand what you want, the faster you will find the desired information on our internet pages.
6) Personal information
If you are asked to give personal information on our pages, such as for example your name, address or phone number, this is subject to special provisions, which are indicated to you in the following wording:
We will use these data for marketing purposes within the Group entities, to attract prospective customers, conduct surveys and provide information. Your data will not be passed on to any unauthorized third parties. Apart from the data which you give to us, we will use information derived from the way in which you use our service to be able to lead you to the information which could be interesting for you as fast as possible, and to constantly optimize our service.
7) Security
VWGSIPL employs technical and organizational security measures to protect the personal data you give to us from any deliberate or undeliberate manipulation, loss, destruction or access by unauthorized persons. Our security measures are improved and adapted on a regular basis according to the prevalent practices.
8) Contact Details
If you have any queries, requests or complaints concerning this website or services offered thereunder, please do not hesitate to contact us on below mentioned details:
<<Contact email address>>
Volkswagen Group Sales India Pvt. Ltd.
CIN: U50401MH2007FTC168439
Silver Utopia, 3rd and 4th Floor, Cardinal Gracious Road,
Chakala, Andheri East, Mumbai 400 099
Tel: << to be provided >>